Support
For product bugs, setup issues, feature requests, or website and docs feedback, open an issue in the public Glider support repository.
Contact Glider
Email support@glidermcp.com for product questions, billing enquiries, and refund requests.
For privacy requests, email privacy@glidermcp.com. Send vulnerability reports through the private security contact above.
For purchases through Paddle, payment help is available at Paddle buyer support.
These contact channels do not include a paid support plan or a guaranteed response time.
Before you report a setup issue
Check the troubleshooting guide for Glider, Scout, or GliderTrace.
Include the product version, client, operating system, and steps to reproduce. Remove private paths, private source code, and credentials from public reports. Glider development builds let your agent preview an invented, small code example and submit it with your approval.
Repository
Public support repository: https://github.com/glidermcp/glidermcp.com